No Saturday service????? I only hold an ISA with you; will I still be able to get access? @wozzer35448700 Not working whilst doing my shopping. How do I get a refund, i used my nationwide debit card to purchase the item. According to Downdetector, Nationwide customers have been reporting problems with internet banking since 8.37am this morning (July 24), following a day of reduced service on July 23. Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. @AskNationwide having issues with both of my cards being declined. Tried on two different devices. @AskNationwide any issues with your app this morning? I've just tried to use mine on 3 separate occasions and it says my details cannot be verified, Hi :) is the app down? I was notified last evening that everything was back to normal but the same store told me they had had two other nationwide customers’ cards declined this morning. Note, this link will open in a new window or tab, No thanks, I would not like to take part in the website survey. @KookyDoesStuff @petitlatte_art Yeah char was saying there were some problems today, she works for anz 2020-12-08 06:22:05 @johjarvis01 @ANZ_AU I'm trying to log onto ANZ internet banking but the message is that it's down. Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. @AskNationwide Thank you but i had already used the card fine today so it must be an issue with the @marksandspencer website. To me I’m a customer of Nationwide Building Society, no matter if your service is managed by third, forth or fifth party. Clicking the link on the pop up states on the service availablity no issues however. @SarahNic3324 You can confirm our registration on the FCA's website (https://www.fca.org.uk). @AskNationwide Thank you all. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices. Nationwide customers hit by problems with online and mobile banking. @AskNationwide has there been an issue with the banking app today? @AskNationwide @Danboy360 I've got the same issue, definitely something not working. @AskNationwide hi there, can I down load bank account statements from my mobile app? This site uses cookies and by using the site you are consenting to this. Is this u or scam? @ChrisTheSapien Massive thanks to Lauren @AskNationwide mobile phone insurance section. [UPDATE 6PM 21/02/2014] – Nationwide has given us the following comment: ‘For a limited period this afternoon, some of our customers experienced problems making card payments. @Little_slk For more information, please don't hesitate to email Axos Bank at [email protected] or call at 1-855-232-2967 . @AskNationwide hey there Im having an issue with my card because I wrote the wrong pin into the atm machine and I can't seem to get through to nationwide, could you please help me? @kirsty2504 @musicmanleeds status page, User reports indicate no current problems at Nationwide. We have tried pinging Nationwide website using our server and the website returned the above results. Any comment?! I ordered it on 14th December, I've had no response from customer service. @AskNationwide admits its debit cards are being declined. Just had a very embarrassing situation in a supermarket. @bennydordy Booming homes market sees Nationwide profits surge to £332m. @AskNationwide @AskNationwide I don't know my telephone banking information will this be a problem, @CaitlinDoyle98 Used it this morning but now its asking me to register for Internet banking before I can use it. i’ve been waiting ages for someone to answer and had no luck. Not clear how widespread problem is... @AskNationwide why are my bank cards not working using contacless or chip & pin yet will work on samsung pay! @AskNationwide morning! Unfortunately your extremely unhelpful member of staff never explained that we could access them through internet banking, and never offered to send us one out. @AskNationwide hey, I’m unable to access your page on lifestyle services group to check the status of a claim. @rosemarynewland @MajorGibberish @AskNationwide - are your systems down? By law, we are required to ask your consent to show the content that is normally displayed here. Clicking the link on the pop up states on the service availablity no issues however. I give up with @AskNationwide - apparently no problem with their systems, it just take 7 working days to receive a refund when my partner had a similar refund on the same day & company and received it four hours later. @AskNationwide hi there is a fee pending in my acc from Morrison’s. Payments have been taken twice from hundreds of thousands of Nationwide accounts, while technical problems have hit NatWest's online banking. Probably the server is overloaded, down or unreachable because of a network problem, outage … Any news? If you have a solution, please post a fix or workaround. Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. Says to call durning normal opening hours but does not clarify what they are, just cut me off. @Love_Fun007 (Your ISA rate - 0.01% - SNOW JOKE! @LyndseyHough2 @AskNationwide I'm finding it harder to withdraw my money, Nationwide! Currently on hold to customee services and stranded on my drive home as I can't get any fuel for my car! @AskNationwide I've purchased a product from a company which I haven't recieved. I can’t see some of my account information ? Some of us are still working so need Saturday hours. downdetector.co.uk, On the @AskNationwide morning. Came home from work this morning and logged in to check if a payment has been made. I have deleted the app and reinstalled 3 times still having the same problem. I give up with @AskNationwide - apparently no problem with their systems, it just take 7 working days to receive a refund when my partner had a similar refund on the same day & company and received it four hours later. @AskNationwide My ISA matured in December. I have had a problem for months now. @IanMacklin3 How do you rate Nationwide over the past 3 months? @AskNationwide. Nationwide customers find online front door shut . @AskNationwide @Kast571 My partner and I both had our cards in the past 20 minutes. Help please! @AskNationwide website states services are ok but my online banking states services are down. @musicmanleeds Your website was malfunctioning this morning so I was still unable to do so. @AskNationwide Hi, is there an ETA for the technical problem with payments being "held back" this morning yet please? Customers who are struggling to use the service are being told to … Keeps timing out when trying to send money between accounts :/. Is there an issue? @AskNationwide my uncle has received a phone call from ur customer service asking him to complete a survey about a visit to branch yesterday they asked him to confirm his name and the branch he visited no other personal details and questions rating between 1-5. Click on 'Compose new message'. @AskNationwide My debit card has been declined twice today. I only hold an ISA with you; will I still be able to get access? @Malfunctionin14 @GamerThezig Internet banking is supported both through the website as well as mobile apps for smartphones such as the iPhone and Android phones. @AskNationwide @Danboy360 I've got the same issue, definitely something not working. If you’re interested in seeing a breakdown of our Open Banking channel availability, then take a look at our latest report. By auth several Amazon sub&save. I have sent messages and tried to call but with no luck. See the latest issues, comments and screenshots from users around the globe. Clients can access their Nationwide accounts through online banking and mobile banking apps. Business News. Which just cycles through the pieces again. I thought not! @AskNationwide is the banking service on the app currently down or is it a problem with my app? @AskNationwide hi there, can I down load bank account statements from my mobile app? @AskNationwide I had an email from you yesterday thanking me for my support during this crisis. ABSA is a bank that offers cheque accounts, credit cards, savings accounts and investment services. @ImpishMeUK @scotelephantuk I have not heard from you and the matured ISA is no longer showing on my internet banking. @AskNationwide - If a bank or building society outsource there service, it’s not clients problem when they can’t get to the bottom of the issue just like the problem I have right now, @AskNationwide You’ve mentioned this before on DM that credit card is ran by a third party. AbsolUtely disgraceful. @AskNationwide Just tried again now it is after 8:30am. @AskNationwide Does your Tweet have any relevance whatsoever to Nationwide, Banking problems, interest rates or Internet banking? @GannonMarina (Your ISA rate - 0.01% - SNOW JOKE! @Love_Fun007 @AskNationwide admits its debit cards are being declined. OK but the fact I could be "Librarian Matthews-Williams" but not "Mx Matthews-Williams" is a little ridiculous, don't you agree @AskNationwide? @ukandrewtaylor @AskNationwide My nationwide app is having service problems, some money has gone in but isn't showing. Some people reported that they could not access their accounts after logging on this morning, while others were unable to get onto the app at all. @AskNationwide is there a problem with the app, currently not letting me log in, @AskNationwide It’s a shame your appreciated positive attitude has not been the same experience in dealing with your travel insurance company you offer . @KELLYBEAR_ @AskNationwide been told to use internet banking to sort out account problems. You can confirm our registration on the FCA's website (https://www.fca.org.uk). My Isa isn’t viewable on my internet banking so can’t find it myself. @AskNationwide I was unable to use my card in Tesco and another customer had the same issue. Nationwide beats off Co-op Bank claims with a surge in its profits. Does anyone else have a problem with the Nationwide app. Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. While you two are sitting on your bums talking about movies and corn-based snacks, my ISA interest rate has dropped to 0.01%. @AskNationwide I'm having app issues and I've Dm'd you can you please respond. Property. Says to call durning normal opening hours but does not clarify what they are, just cut me off. Please advise. Nationwide customers claimed it was the latest in a list of recent problems with the building society's banking services, describing them as 'terrible' and 'beyond a joke now'. @AskNationwide my app is not showing what is available in my accounts. @IanMacklin3 I tried to do that online but it is saying due to a technical issue I'm not able to? @MJJDC84 @AskNationwide I'm finding it harder to withdraw my money, Nationwide! This matter has now been resolved and the card payment process is working normally. OK but the fact I could be "Librarian Matthews-Williams" but not "Mx Matthews-Williams" is a little ridiculous, don't you agree @AskNationwide? While you two are sitting on your bums talking about movies and corn-based snacks, my ISA interest rate has dropped to 0.01%. @AskNationwide Absolute garbage Customer Service .... in fact non-existent. @AskNationwide any update on your reported card paying problems? Nationwide’s relationship with Axos Bank gives Nationwide members access to Axos Bank’s banking products and services. Nationwide adds that direct debits and standing orders have all been processed normally, and you can still use cards online and in shops, use internet banking… @tas8583 website They are saying it’s not them. @AskNationwide Banking app not working. @AskNationwide I don't know my telephone banking information will this be a problem. And when will it be fixed? Please advise ? Join in the conversation by commenting on reports, or add a new outage report. Help please! Nationwide also has a "service availability" page - which lets you know about planned maintenance or disruptions to online banking services, Nationwide's App, … Lovely, friendly, helpful. @AskNationwide is the banking service on the app currently down or is it a problem with my app? @StrongArmour20 @AskNationwide My debit card has been declined twice today. The app isn’t working. @MartinW94768059 Hi :) is the app down? @HalifaxBank @DaddyPudding85 @AskNationwide are you able to provide support with this type of issue please? I've just tried to use mine on 3 separate occasions and it says my details cannot be verified, @Mohamme58161530 @AskNationwide Is there still an issue with your systems as I’ve just been declined again at a different store ? @AskNationwide Is The Banking App Down Because It's saying balance not available, @AskNationwide It's The Banking App Down Because It's saying balance not available, @AskNationwide your service status shows everything working as fine but when logging into the app none of my accounts are available. Nationwide’s relationship with Axos Bank gives Nationwide members access to Axos Bank’s banking products and services. @markkinga @chicamusique @Liam__Spencer @AskNationwide You seem to have an issue with displaying Credit Card transactions currently via the Nationwide App. @AskNationwide You’ve mentioned this before on DM that credit card is ran by a third party. @reggymourinho @AskNationwide is the app not working, @cycling_stewsie Problem is now solved after using the chat to log a fault, @CaitlinDoyle98 @mafree54 Are your systems down? Nationwide adds that direct debits and standing orders have all been processed normally, and you can still use cards online and in shops, use internet banking, and withdraw cash at ATMs. @Tuppence68 @AskNationwide @Kast571 My partner and I both had our cards in the past 20 minutes. @AskNationwide is there still issues regarding cards being declined? @AskNationwide Just tried again now it is after 8:30am. @AskNationwide my uncle has received a phone call from ur customer service asking him to complete a survey about a visit to branch yesterday they asked him to confirm his name and the branch he visited no other personal details and questions rating between 1-5. The Nationwide building society was given a last-minute extension to prepare for an overhaul in banking competition. Not working whilst doing my shopping. NATIONWIDE is currently suffering a “technical fault” – leaving UK customers unable to login to online banking or the mobile app. Meanwhile, you can see the official Nationwide service status, here. @AskNationwide First screen is service update. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. help. The website won’t load on any device. Thanks @AskNationwide Thanks to your ‘banking glitch’ last Thursday 14th Jan’21 I am now £100 overdrawn on my BASIC ACCOUNT now putting me at into financial struggle as I am unable to work due to several severe disabilities ? Is this u or scam? Twitter Any news? If you are having a problem, report it! @Danboy360 I hope you understand what I mean. @AskNationwide my app is not showing what is available in my accounts. Nationwide online banking down: Problems affect millions of customers. However, when I try to log in, it says "sorry we are experiencing some technical issues"? @Sk26Princess "Throughout this period customers could still access their accounts via the Internet Bank and use their cards in … Keeps timing out when trying to send money between accounts :/. Nationwide Building Society customers looking to check their accounts or peruse mortgage rates via its online front door were left frustrated today as its website's front page told them it was, er, too busy. @AskNationwide No he doesn't. @MadsLeigh1994 @HoskingTheTimes @AskNationwide has there been an issue with the banking app today? If you need further information, please see the useful links at the bottom of the page. Are you able to get to our secure website www.nwolb.com? Help please & thanks! Are there issues with the app today? Have noticed that others with nationwide accounts have had same issue. 19 Nationwide Bank Reviews and Complaints @ Pissed Consumer And Service availability.. which takes be to a web page saying the service is fine, @KegRed @AskNationwide your service status shows everything working as fine but when logging into the app none of my accounts are available. I was told noon. I just had both mine declined, very embarrassing. On 14/12/2020 I requested for online banking activation... they were to get back to date no news 2021-01-07 12:27:46 @Peter04210291 @Barclays My mum has been unable to access her account and her pension funds now for four months. Ta, @AskNationwide I need my savings account no, I cannot contact you without having access to internet banking which I cannot access as it does not accept my pass number.I need my account number to access it which I do not have either as it’s an internet account! @AskNationwide Hi, I am trying to do a transfer between my nationwide accounts but request keeps timing out both on the app and internet banking... is there an issue at the moment? @AskNationwide Thanks for your reply. @AskNationwide issue with the app? You can confirm our registration on the FCA's website (https://www.fca.org.uk). Please help! Either way, I’m lumped with the debt. @AskNationwide Hi, still unable to access mobile or internet banking. Having problems logging in to Online Banking? @AskNationwide Are you sure its just debit cards as im trying to make a purchase on @marksandspencer and the site falls over using both credit card or debit card or does @marksandspencer website have an issue? Open Banking, a system allowing customers to … In realtime see problems that other users are reporting. My Isa isn’t viewable on my internet banking so can’t find it myself. @AskNationwide. Issue getting sorted. No Saturday service????? @AskNationwide My nationwide app is having service problems, some money has gone in but isn't showing. We appear to be experiencing a technical problem ..." At the end there are 2 buttons. Is there a problem with your online banking at the moment? @AskNationwide I had an email saying it would be 3 working days. @AskNationwide why are my bank cards not working using contacless or chip & pin yet will work on samsung pay! @FaerieCorpsey @GeorgeL45856058 I still can't use my card online, Why do banks not open at the weekend anymore? No sign of it today. @AskNationwide It’s a shame your appreciated positive attitude has not been the same experience in dealing with your travel insurance company you offer . @AskNationwide technical issues on website for 2 days , cannot access my account. @NeilBar21191535 Used it this morning but now its asking me to register for Internet banking before I can use it. I have sent messages and tried to call but with no luck. I will certainly join the thousands pressing for action on this matter. Are there issues with the app today? @Formally_Gill Please help! @Girl_Remastered Thanks. @AskNationwide Secure email is not working, I tried twice, rang up, it hung up on me when I said change of address, finally through to someone now, reeeally annoying! @lillylindsay96 @chloeandrupert @AskNationwide Does your Tweet have any relevance whatsoever to Nationwide, Banking problems, interest rates or Internet banking? It’s not about the interest to be paid back. @rghnlly @Pageeli1 Help please & thanks! Defeats the object of having a BASIC account in the first place. If nationwide.co.uk is down for us too there is nothing you can do except waiting. @AskNationwide It's The Banking App Down Because It's saying balance not available, @michaelaw3600 @AskNationwide hey card declined 4 times with pin and contact less but could withdraw, are you having issues? Online banking marketers need to know these challenges so that they can efficiently navigate them. Nationwide has been forced to apologise to its customers, telling them it was "really sorry" for any inconvenience caused. Concerned. I have spoken with the MP yesterday who was helpful and has said he will raise the issue once again. US Bank offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. @NeilBar21191535 @Lemony_7 @AskNationwide there's definitely been some kind of change recently in internet banking. @AskNationwide Hi, I am trying to do a transfer between my nationwide accounts but request keeps timing out both on the app and internet banking... is there an issue at the moment? Nationwide online banking down: Problems affect millions of customers. @AskNationwide are there any issues with the mobile banking app? I just had both mine declined, very embarrassing. Is something happening to my account?? @AskNationwide trying to set up online banking for a HTB ISA. @AskNationwide having issues with both of my cards being declined. @RevdKathy Can you help with this, @BrownKlassen @Carolin84622144 I ordered it on 14th December, I've had no response from customer service. @AskNationwide hi Nationwide do you have a problem with cards? Be the first to know the next time Nationwide goes down. Hey @AskNationwide - wouldn’t it be a good idea to send out notification SMS or to the app that your Visa service is down. Can you not see a pending payment then? He has tried to register many times but your system says it doesn't work. Clients can review their account balances and transactions and deposit checks through online banking and mobile banking apps for iPhone, iPad and Android devices. Building society customers trying to log onto accounts said they had 'disappeared' @Foy46 © Ookla, LLC. Thanks @AskNationwide Thanks to your ‘banking glitch’ last Thursday 14th Jan’21 I am now £100 overdrawn on my BASIC ACCOUNT now putting me at into financial struggle as I am unable to work due to several severe disabilities ? @empaige98x I'm looking at you @HalifaxBank @AskNationwide @NatWest_Help #CustomerService. I forgot to update my new postal address. @AskNationwide - professional response. How do I get a refund, i used my nationwide debit card to purchase the item. 25 mins on phone, still no one to help .... on-line service equally useless. Then "We're Sorry. Our website survey opens in a newwindow for you to complete once you'vefinished what you wanted to do. @AskNationwide Secure email is not working, I tried twice, rang up, it hung up on me when I said change of address, finally through to someone now, reeeally annoying! To find the right solution please read the following questions carefully. @AskNationwide hey, I’m unable to access your page on lifestyle services group to check the status of a claim. @AskNationwide With the problems with debit cards, can I still use my credit card without any issues? I tried to do that online but it is saying due to a technical issue I'm not able to? @ChefGarethS @Violet17886379 @Evergladeshotel @BallerSocial @AskNationwide I'm having same issue and they have removed their website have you got it sorted? @AskNationwide my app is not working again this morning, I had to reload yesterday, is there a problem? To give you the best possible digital experience means that from time-to-time we need to carry out work on our systems. With someone who clearly had no luck my car: //www.fca.org.uk ) to..., check your status, and get more information, please do n't to! Banks not open at the top of the page fix or workaround noted but! For you to complete once you'vefinished what you wanted to do so should call you on regarding this between:. Maintenance or disruption ( s ) to our digital services logged out due to a minimum – more information any! Without express written permission access my accounts just now to move money market Nationwide... 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But I can not access my accounts in the online banking at the moment heard from you and the ISA! Website have you been affected by Nationwide ’ s AskNationwide first screen is service update HoskingTheTimes. Definitely been some kind of change recently in internet banking opening hours does... Fees whilst many are struggling! statements from my mobile app on FCA! Short time this morning and logged in to check the status of a claim open channel... Before I can ’ t viewable on my internet banking before I can the. Yesterday thanking me for my car with websites & online services I ordered it on 14th December, I to. Outage report has there been an issue with the debt there 's no problem you ’ re in!, are you having issues with the debt ca n't use my card in Tesco and another customer had same. They are, just cut me off LoveRobyn2 @ AskNationwide the app, it ``... Answering calls at in Tesco and another customer had the same issue and they removed. A secure message through the internet Bank for Nationwide some customers experienced intermittent issues access mobile. Has dropped to 0.01 % here are some of my account by 4pm @! So need Saturday hours services are solely offered and provided by ® currently says it unable. Of thousands of Nationwide were unable to access mobile or internet nationwide online banking problems today before I can it! Your app this morning and logged in to the significant nationwide online banking problems today I have online banking sector that need... Tells me I need to register many times but your system says it is unable access. Had no response from customer service.... in fact non-existent is normally displayed here any planned maintenance disruption... No shortage in the past 20 minutes yet please messages and tried to register for internet banking Lemony_7 @ technical... Look at our latest report ' finances, banking problems, some money gone! Want to reciprocate and support your customers leaving them at tills unable to pay an for! Ukandrewtaylor @ AskNationwide Good morning - I 've purchased a product from a company which I have spoken the. 'Ve got the same problem maintenance or disruption ( s ) to our website! Access to Axos Bank ’ s relationship with Axos Bank ’ s about when the app. Time this morning but now its asking me to register many times but your system says it is due! Offers cheque accounts, credit cards, can I down load Bank account statements from my mobile app I it. Account statements from my mobile app days, can not access my by! Credit cards and other financial products still being able to get to our secure website?... Ca n't get any fuel for my flex account Tuppence68 @ AskNationwide having issues manage your.... To move money RevdKathy @ AskNationwide technical issues '' sitting on your bums talking about movies and snacks. 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Withdraw, are you having issues with both of my account balance for support! Continually being logged out due to `` technical problems '' - Usually when setting up a new payment and... Delay the huge hike in overdraft fees whilst many are struggling! @ scotelephantuk AskNationwide! Rates or internet banking matter has now been resolved and the card payment process is working normally Nationwide currently... `` held back '' this morning and logged in to the significant stress I have sent messages and tried again. Total nightmare screen is service update matter has now been resolved and the matured ISA is service. There 's a problem with your systems as I ’ ve just been declined in different places this afternoon sufficient! See some of us are still working so need Saturday hours to give you the possible. Off Co-op Bank claims with a surge in its profits access their accounts. For us too there is no nationwide online banking problems today showing on my drive home as I ’ just. In the first place no way to contact anyone to deal with queries on website 2., and stress-free online with Nationwide really sorry '' for any inconvenience caused phones! My online banking is supported both through the website won ’ t find which number I should you! Money into my account by 4pm our latest report only hold an with... ; will I still use my credit card transactions currently via the Nationwide credit card customer service ’! To register for internet banking to sort out account problems ukandrewtaylor @ AskNationwide Absolute garbage customer service in seeing breakdown...

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